Privacy Policy
Introduction
At Rent The Website, we view Data Protection Regulations as opportunities to strengthen our data protection practices for everyone's benefit. We take data processing and security very seriously. As such, we have a dedicated team from Legal, Data, and Marketing to ensure data protection compliance. Each new product and service we design comprises proactive application of Data Protection.
This privacy policy applies to the Rent The Website platform. Our Data Protection Officer (DPO) is responsible for overseeing privacy policy questions. If you have any queries or requests regarding your legal rights, such as data deletion, please contact the DPO at legal@rentthewebsite.com.
You have the right to file a complaint to the authority for data protection issues. However, we would be grateful if you give us the chance to address your concerns first. Please contact us directly.
We are dedicated to protecting your privacy online. We ensure your information is not distributed indiscriminately. This policy explains our data collection, usage, and control measures.
By using Rent The Website, you consent to this policy. If you disagree, please refrain from using our platform.
We may update this policy periodically and will notify you of any significant changes.
Information We Collect
We gather and process the following data to improve our services:
- Personal Details: Information you provide such as your name, email address, phone number, and any other details when registering, booking services, or uploading content.
- Account Information: Login credentials and password.
- Social Media Data: Personal info from social networking sites like Facebook or Google if you register through them.
- Communications: Content of any messages you send to us, including problem reports and queries.
- Search Data: Search terms and selected results.
- Contact Lists: Friends or contacts you provide by linking your account with your device or social networks.
- Survey Responses: Information from surveys you participate in.
- Usage Data: Information from your interaction with our platform, such as browser type, mobile device details, referring website, IP address, and operating system.
We do not collect sensitive personal data like race, ethnicity, religious beliefs, or health information.
Data Use and Sharing
We use your data to provide and improve our services. Telephone calls may be recorded for training and quality control. Your profile details, including your name and profile photo, along with your booked services and recommendations, can be publicly displayed.
Your Control
You can update your account information through the settings. You are not obligated to provide any information, but withholding information may limit the services we can offer.
Uses of Your Information
We use your data for various purposes, each with a legal basis. Here’s a summary:
| Activity | Data Type | Lawful Basis for Data Processing |
|---|---|---|
| To register you as a new customer | Identity, Contact | Performance of a contract with you |
| To process and deliver your order (e.g., manage payments) | Identity, Contact, Financial, Marketing & Communications | Performance of a contract, Legitimate interests |
| To manage our relationship (e.g., notify changes, request feedback) | Identity, Contact, Profile, Marketing and Communications | Performance of a contract, Legal obligation, Legitimate interests (keeping records updated) |
| To enable participation in promotions/surveys | Identity, Contact, Profile, Usage, Marketing and Communications | Performance of a contract, Legitimate interests (business development) |
| To protect our business (e.g., troubleshooting, data analysis) | Identity, Contact, Technical | Legitimate interests (business operations), Legal obligation |
| To improve our services via data analytics | Technical, Usage | Legitimate interests (business and website improvement) |
| To make recommendations on goods/services | Identity, Contact, Technical, Usage, Profile | Legitimate interests (business growth) |
Definitions and Consent:
- Legitimate Interest: Business requirements balanced with your rights.
- Performance of Contract: Necessary for fulfilling our agreement with you.
- Legal Obligation: Compliance with laws.
We primarily rely on consent for third-party marketing communications. You can withdraw consent anytime via settings or contacting us at legal@rentthewebsite.com.
Google API Services: We adhere to Google’s data policy, including Limited Use requirements.
Information Sharing
We may share aggregate statistics about our platform visitors, customers, and sales with partners, advertisers, sponsors, and reputable third parties for lawful purposes. These statistics will not include personally identifiable information.
Your personal information may be disclosed to our affiliates, service providers, agents, or subcontractors who help us provide our services, process transactions, book appointments, fulfill information requests, send communications, update marketing lists, analyze data, or provide support. These entities will only use your personal information as necessary and must implement protective measures.
If we undergo reorganization or are sold, your personal information may be transferred to the new entity. We may also disclose your information if required by law or to prevent fraud, cybercrime, or protect our platform and its users.
Cookies
When you interact with Rent The Website, we aim to make your experience seamless. We use cookies, small pieces of information sent to your computer or mobile device, to enhance your interaction with our platform. Some cookies last only for your session, while others remember you for future visits. We use cookies to:
- Recall your previous visits.
- Customize page content and layout.
- Collect anonymous statistics to improve the platform.
- Deliver interest-based advertisements.
Some cookies are set by us, while others are set by third parties. You can manage your cookie preferences through your browser settings. Blocking cookies may affect your experience on our platform. Additionally, tracking GIFs may be used to understand platform usage and content interest.
Public Forums
The information you share on Rent The Website, including reviews, photos, and comments, is public. Be cautious about sharing personal information in these areas.
Security and Storage
We prioritize the security of your personal information with robust measures to prevent loss, misuse, and unauthorized access. However, we cannot guarantee absolute security. Always log out after using shared computers. Personal data is retained only as long as necessary, considering legal requirements and data sensitivity.
Your Rights
You can access, correct, and object to the processing of your personal data. Contact us at legal@rentthewebsite.com to exercise these rights.
For any questions, concerns, or comments about this privacy policy or requests regarding your personal data, please email us at legal@rentthewebsite.com.
Last updated: 18 July 2024